1. Purpose of this page
This page identifies the legal operator behind the Flash IPTV Nordic website and service, and sets out the information a customer needs in order to know who they are dealing with, how to reach us, and who is accountable for the material published here. It is intended to satisfy the transparency expectations placed on distance sellers and online service providers in the European Union, including the disclosure duties that follow from the E-Commerce Directive and the Consumer Rights Directive as implemented in the country of establishment.
Certain fields on this page appear as placeholder tokens in square brackets. They mark the exact places where the verified corporate record must be inserted before this page is treated as a final disclosure; until then, nothing here should be read as a statement of fact about a registration, address or tax status.
2. Legal operator
The website and the subscription service described on it are operated by the entity identified below.
| Registered company name | [[COMPANY_NAME]] |
|---|---|
| Company registration number | [[COMPANY_REG_NO]] |
| Registered office address | [[COMPANY_ADDRESS]] |
| Country of registration | [[COMPANY_COUNTRY]] |
| Trading name | Flash IPTV Nordic |
| Website | https://flashiptvnordic.com |
| Support email | support@flashiptvnordic.com |
Where these documents refer to “we”, “us”, “our” or “Flash IPTV Nordic”, the reference is to [[COMPANY_NAME]], registered in [[COMPANY_COUNTRY]] under number [[COMPANY_REG_NO]] with its registered office at [[COMPANY_ADDRESS]]. Where they refer to “you”, “the customer” or “the user”, the reference is to the natural or legal person who accesses the website, opens a trial, or purchases a subscription.
3. Websites and services covered
This disclosure applies to the domain flashiptvnordic.com and to every page, subdirectory and language version published on it, including the customer portal, pricing pages, channel listings, blog guides and the free trial sign-up flow, and to the subscription service delivered to customers who register through them.
It does not apply to third-party websites, applications or platforms that you may reach from a link on our site. Media player applications, device app stores, payment providers and social platforms are operated independently, under their own terms and their own privacy notices. Our Disclaimer explains the limits of our responsibility for third-party software and third-party material in more detail.
4. How to contact us
We maintain a single support organisation for pre-sales questions, technical assistance, billing queries, refund requests and formal complaints. There is no premium-rate telephone line and no charge for contacting support.
- Email: support@flashiptvnordic.com — monitored around the clock, every day of the year.
- Live chat: available 24/7 through the support chat widget and from the chat button on every page of this site.
- Postal correspondence: [[COMPANY_NAME]], [[COMPANY_ADDRESS]], [[COMPANY_COUNTRY]].
Live chat is the fastest route for anything time-critical, such as a stream that has stopped working during a match. Email is preferable where you need a written record, for example when submitting a refund request under our Refund Policy. When you write to us, please quote the email address used at registration and, for billing matters, your order reference and the date of purchase, so that we can locate your account without a further exchange of messages.
5. Responsibility for content
Editorial responsibility for the material published on flashiptvnordic.com rests with [[COMPANY_NAME]]. This includes the descriptive pages, the pricing information, the setup instructions and the articles in the blog section. Content is prepared and reviewed internally by the Flash IPTV Nordic editorial and support team, and is intended to be accurate at the date of publication or last revision shown on each page.
Guides and comparison articles reflect our own testing and are provided for information only; they do not constitute legal, financial or technical advice. Channel names, programme titles, league names and broadcaster brands mentioned in editorial material are used descriptively and remain the property of their respective owners; their appearance does not imply any partnership, endorsement or affiliation.
If you believe that anything published on this site is inaccurate, out of date, or infringes a right you hold, write to support@flashiptvnordic.com with the page address and a description of the issue. We review substantiated notices promptly and will correct or remove material where the complaint is well founded.
6. VAT and tax status
Our value added tax position is determined by the tax law of [[COMPANY_COUNTRY]], the country in which [[COMPANY_NAME]] is registered, together with the European Union rules on the place of supply for electronically supplied services to consumers. Where VAT is chargeable, it is applied at the rate of the customer’s country of residence and is included in the prices displayed on the pricing page unless that page states otherwise.
VAT registration status: [[COMPANY_COUNTRY]] — VAT identification number to be inserted here once confirmed against the official register. Until that entry is completed, no representation is made that the operator is or is not registered for VAT in any particular member state. Business customers who require a VAT invoice bearing a valid identification number should contact support before purchasing, so that we can confirm what documentation can be issued.
7. Payments and payment processing
Subscription payments are collected by regulated third-party payment service providers. When you pay for a plan, you are redirected to, or served a secure element hosted by, the relevant processor. Your card number, expiry date and security code are entered into that provider’s environment and are transmitted directly to it.
We do not store, process or have access to full payment card details. What we receive back from the processor is limited to the information needed to operate the account and meet our accounting obligations: a transaction reference, the amount and currency, the status of the payment, and in some cases the payment method type and the last four digits of the card. We cannot retrieve or reconstruct a full card number, and we never ask for one by email or in live chat. Any message purporting to come from Flash IPTV Nordic and requesting full card details, a PIN, or a one-time banking code should be treated as fraudulent and reported to us.
All subscriptions are charged as a single payment for the period selected. There is no recurring mandate, no stored payment instrument on our side and no automatic renewal; when a plan expires, you decide whether to place a new order. The current plans are two months at €30, four months at €57, six months at €72 and twelve months at €120. The full commercial framework is set out in our Terms and Conditions.
8. Nature of the service
Flash IPTV Nordic supplies technical access to streaming and middleware infrastructure. We are not a broadcaster, we do not commission or produce programming, and we do not act as a content distributor in our own name. Customers who want to understand precisely what is and is not being supplied should read the Disclaimer, which explains the position on broadcaster trademarks, channel availability and third-party player applications.
9. Complaints and dispute resolution
Complaints should be raised first with our support team, in writing, at support@flashiptvnordic.com. We aim to acknowledge every complaint within one working day and to provide a substantive response within fourteen days.
If a complaint cannot be settled directly and you are a consumer resident in the European Union, you retain the right to refer the matter to the competent consumer authority or alternative dispute resolution body in your country of residence. Nothing in this or any other document on this site limits the mandatory consumer rights available to you under the law of the country in which you live.
10. Changes to this page
We may update this page when corporate details change, when a new payment provider is engaged, or when a legal requirement makes a further disclosure necessary. The date shown at the top of the page always reflects the most recent revision. Material changes affecting active subscribers will additionally be notified by email or through the customer portal.
11. Related documents
This page should be read together with the other legal documents governing your relationship with us: the Terms and Conditions, the Refund Policy and the Disclaimer. Where a specific term in those documents conflicts with the general information given here, the specific term prevails.